Reliable,
local service
Worcester City Waste, provided by Worcester City Council, offers a reliable and trustworthy waste management solution for local businesses.
As part of the City Council, we deliver a personal, friendly and dependable service, with a dedicated staff member ready to assist you with any inquiries.
We pride ourselves on providing a prompt, reliable, and flexible waste management solution. Our service includes the collection of both general commercial waste and recyclable materials, with options for various sized wheeled bins or sacks.
Our experienced crews travel throughout Worcester daily, giving us the flexibility to respond quickly to your needs and ensuring we can be there whenever you need us.
Whether you need to make adjustments to your service or need additional support, we are just a phone call or email away.
We understand that businesses require flexibility, and we are happy to accommodate your specific needs, whether that means adjusting collection schedules or requesting more waste to be collected.
Cost-effective
and environmentally responsible
We offer competitive pricing while ensuring that all waste is disposed of responsibly, using an environmentally friendly ‘energy from waste’ plant managed by our colleagues at Worcestershire County Council.
This commitment to sustainability gives our customers peace of mind, knowing that their waste is being handled in a way that is kind to the environment.
No long-term
contracts
We are confident in the quality of our service, which is why we don’t lock customers into long-term contracts.
You can evaluate our service every quarter and, should you choose, switch to another provider if you’re not completely satisfied.
Choose Worcester City Waste for a professional, flexible, and environmentally responsible waste management solution tailored to your business.
Types of waste we collect
We provide three services – food waste, dry mixed recyclables and general rubbish.
You can sign up for one, two or all three of the collections services we offer.
Food waste
By law, any business with 10 or more employees must arrange separate food waste collections by a licensed waste carrier on 31 March 2025.
Food waste includes items such as:
- All uneaten food and plate scrapings
- Baked goods such as bread, cakes and pastries
- Dairy products, eggs and eggshells
- Rice, pasta, beans
- Raw and cooked Fruit and vegetables, peelings
- Out-of-date or mouldy food
- Raw and cooked meat or fish, including bones
- Loose tea leaves, tea bags and coffee grounds
What can’t be put in food waste collections?
- Liquids
- Oil or liquid fat
- Plastic (except the caddy liners)
- Any packaging
Dry mixed recycling
The recyclables we collect are:
- Plastic containers (but not black)
- Glass jars & bottles (but not in sacks)
- Drinks cans and tins, jar lids
- Cartons for food and drink
- Paper, cardboard, thin card, up to A2 size
- Corrugated board, boxes, paper packaging.
We collect recyclable items that are dry and free from contamination. We will reject any items which are not suitable.
Recyclable waste is taken to a sorting plant managed by our colleagues at Worcestershire County Council.
Non-recyclables
(General waste)
We take your non-recyclable waste to the ‘energy from waste’ plant managed by Worcestershire County Council. We can take most of your non-recyclable waste, with a few exemptions.
Items which we are unable to collect are:
- Electrical items and batteries
- Clinical waste
- Asbestos
- Plasterboard
- Chemicals
- Oil & paint
- Tyres
- Sawdust in large quantities
If you need to dispose of these types of waste or any other hazardous items, please contact a specialist disposal company for advice.
Type of waste containers we supply
The bins we provide you with are coloured: purple for food waste, green for recyclables, or black for general waste.
| Container size (Litres) | Width (mm) | Depth (mm) | Height (mm) | Design |
|---|---|---|---|---|
| 240 | 580 | 720 | 150 | Plastic 2-wheel |
| 360 | 600 | 870 | 1070 | Plastic 2-wheel |
| 660 | 1360 | 780 | 1220 | Plastic 4-wheel |
| 1100 | 1410 | 1070 | 1370 | Plastic 4-wheel |
If your business is not able to use bins, we may be able to arrange an alternative method of waste collection for your recycling and waste. Please ask about this on your enquiry form.
Bins are supplied free of charge and remain the property of Worcester City Council. It is your responsibility to safely store bins away from the highway and any loss or damage will incur a charge.
What will I pay?
Our charges are based on each collection made for the type of waste and size of bin lifted. There is also a small, separate charge for the annual preparation of the statutory Duty of Care Waste Transfer Note.
Our prices are reviewed before the start of each financial year and we will give you at least one month’s notice of any changes. We bill our customers quarterly and there is no restrictive contract. If you want to switch to a different provider, just let us know before the end of the quarter.
We prefer Direct Debit, as it is a cheaper method of payment and helps to keep costs down for everybody. If you are an existing customer and would like to change to Direct Debit, please email accounts@worcester.gov.uk quoting your account number and company name.